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Are VPS, VDS, and cloud server the same thing?

In the market, all three names are used for a virtual server. MUVCloud cloud servers run on QEMU/KVM with the CPU, RAM, and disk stated on the plan. “Dedicated resources” means the allocation is not shared. If you want a physical server, see the dedicated page.

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How soon will my cloud server be ready?

With a card payment, setup usually starts shortly. With a wire/EFT, it finishes after the receipt is confirmed. Turkey plans are installed automatically. Access details for the operating system you chose appear in the panel.

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How do I choose between Turkey, the Netherlands, and the United States?

If your users are mostly in Turkey, the Turkey location gives the lowest latency. For Europe, the Netherlands (Amsterdam) is the fit. For the United States and North America, the United States location is the fit. If KVKK, Turkey’s Personal Data Protection Law (Law No. 6698), or a need to keep data inside Turkey applies to you, choose Turkey. KVKK applies to people in Turkey. It is not US law.

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If I upgrade my plan, will I lose data or see downtime?

A resource increase is planned from the panel. A CPU or RAM change may need a short reboot. Growing the disk can be a separate step. If it is planned correctly, data is not deleted. If you bought the wrong plan, the support team can help with the change.

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Is there a traffic or bandwidth limit?

Plans specify a 1 Gbps port. If a monthly quota or overage fee is not written separately on the plan or order screen, fair use applies. Support may contact you about unusual, continuous high traffic. Check the order page for the current terms.

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Will I have root (administrator) access?

Yes. On Linux you get root (or sudo). On Windows you get Administrator. You can also reach the server through the console and the reinstall panel.

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Can I get an extra IP and IPv6?

You can request an extra IPv4. Availability and price are confirmed on the order or with support. IPv6 support can vary by location. State what you need in a support ticket.

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Can I run a mail server, and is port 25 open?

Technically you can install your own mail software. Outbound port 25 (SMTP) depends on the location and the anti-spam policy. If the port is closed, you may need a relay or an alternate port. Before you order, ask support about the status for your location.

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Can I install cPanel or Plesk?

Yes. With root access you can install cPanel or Plesk. You can buy the licenses from the MUVCloud license store. Open a support ticket if you want help with installation.

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Can I run a VPN or a proxy?

Workloads that follow the law and the terms of use are allowed. Heavy bandwidth abuse, or illegal proxy/VPN traffic, is not accepted. If you are unsure, write to support before you order.

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What is a cloud server, and who is it for?

It is a virtual server hosted on the internet and scaled to what you need. It suits web, application, test/staging, and mid-size workloads. You get root access and a choice of operating system. After you pick a plan and setup finishes, you manage it from the panel.

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Which virtualization do the cloud servers use?

Our cloud servers run on Proxmox VE with QEMU/KVM. The Turkey, Netherlands, and United States locations use the same QEMU/KVM-based infrastructure.

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How do backups and snapshots work?

Turkey cloud plans include one free backup and one snapshot. Netherlands and United States plan cards do not list that allowance. Take your own backups, or ask support about image-backup options. Security updates and application backups are part of managing the server.

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Which operating systems can I install?

You can install Windows, AlmaLinux/CentOS, Ubuntu, and Debian. For a system that is not on the list, talk to support. Linux is common for web workloads. Windows is the usual choice for .NET. A Windows license may be an extra charge, depending on the order options. Confirm it in the cart or with support.

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I bought the wrong plan. Can I change it?

Yes. The support team can help with a change of plan, location, or operating system. It is planned around whether data needs to be moved.

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Can I use a larger capacity?

Yes. When you need more resources, you can upgrade the plan. For very large projects, a dedicated server can also be considered. Support can help you pick the right size.

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Do Turkey cloud servers include backups?

Yes. Every Turkey plan includes one free backup and one snapshot.

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How is setup done?

Turkey cloud servers are installed automatically. When your payment is confirmed, setup starts with the operating system you chose.

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Does my data stay in Turkey?

Yes. Cloud servers in the Turkey location run on infrastructure inside the country. Your server and your data stay in Turkey.

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Where do Netherlands cloud servers run?

Cloud servers in the Netherlands location run in Amsterdam.

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Is there a cloud server in Germany?

Our cloud location in Europe is the Netherlands. The Germany cloud server page redirects here. If you want a physical server, see the Germany dedicated server list.

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Will there be latency for visitors in Turkey?

The Netherlands is closer to Turkey than the United States is, but latency is still higher than with the Turkey location. If your users are mostly in Turkey, the Turkey location is the better choice.

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Who is the United States location for?

It suits sites and applications whose users are mostly in the United States or North America.

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Will there be latency for visitors in Turkey?

Because of the distance between Turkey and the United States, latency is higher than with the Turkey and Netherlands locations. If your users are mostly in Turkey, the Turkey location is the better choice.

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Which operating systems can I install?

You can install Windows, CentOS / AlmaLinux, Ubuntu, and Debian, and you can use cPanel or Plesk. For a system that is not on the list, ask the support team.

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