Our main data center is in Bursa (dedicated, colocation, Turkey cloud, and hosting). We also have locations in Dallas (United States), Amsterdam (Netherlands cloud), and a dedicated stock location in Germany.
The price depends on cabinet height (1U–4U), amps, traffic, and IP needs. The cards say “Ask for a price.” For a current quote, use the Request a call form or write through support.
You can hand it in at the Bursa data center, or ship it with an agreed carrier. Before you ship, get the appointment and label details from support. Shipping acceptance terms are confirmed with the team. Physical activation is scheduled for setup.
Yes. Authorized visitors are accepted 24/7. Before the visit, book an appointment with support for identification and authorization. Data-center security procedures apply.
Under remote hands you can request physical work such as cabling, installing a disk, or a power cycle. A simple task and a larger intervention can have different fees. Confirm that with support before you request it.
Shared-cabinet plans typically include 1 amp. A continuous overage can mean an extra-amp fee or a power restriction. Write to support about measurement and an increase. If you need a lot of power, set the amps in the quote from the start.
No. Physical activation, the operating system, and installation of a control panel bought from MUVCloud are free. If you use your own panel or license, confirm the setup scope with support.
If the fee is not paid on time, the hosting and storage obligation can end. If you cannot be reached, or payment is not made in the time given, then under clause 7.13 of the service agreement, responsibility for the equipment leaves MUVCloud after 6 months. The risk of disposal or damage then sits with the customer. Contact support right away about payment and collecting the equipment.
The Bursa location has a design to Tier 3 standards, 2N+1 UPS and cooling, a Juniper network, 24/7 monitoring, and an authorized-visitor procedure. Our ISO/IEC 27001 and ISO 9001 certificates are in force. Standard DDoS protection and paid protection plans are offered.
Yes. You can ask the support team to announce your own IP blocks in line with data-center and routing policy. IPv4 subnet options can also be offered in a quote.
Yes. We keep stock of core components. Discounted supply through partner channels is also possible. Send what you need to support or through Request a call.
Yes. When you need KVM over IP, the technical team provides temporary or scheduled KVM access. Open a support ticket for setup and recovery.
You are not on your own as your projects grow. Our support engineers are ready 24/7, on several channels, whenever you need them.
