Domain Transfer

It moves the registration of your domain from one company to another. Site files are not moved automatically. If the nameservers do not change, the site and email do not go down.

Unlock the domain, get the EPP/authorization code, place a transfer order at MUVCloud, and complete the confirmation email. A .tr domain also needs an authorization code.

1. Turn off the domain lock (Registrar Lock) at the current registrar.
2. Get the EPP / authorization (transfer) code.
3. Enter the domain and code on the MUVCloud transfer page and complete the order.
4. Click the confirmation link in the registration email.
5. Do not change nameservers until the transfer finishes.

The code is in the panel of the company where the domain is registered now (usually Domains, then Manage, then EPP / Auth Code). If it is at MUVCloud, request it from the client area or from support. If the code does not appear, check that the lock is off and that a 60-day restriction is not in place.

Get the authorization code from your current registrar and place a transfer order at MUVCloud. The request is sent through TRABIS. If the registrar does not reply within 24 hours, the request is treated as accepted. The transfer does not change the allocation period. The registrar cannot charge for this step and cannot refuse the code because of a debt.

For generic extensions it usually takes a few days, and about a week at the latest, depending on the old company’s approval. For .tr, the current registrar must reply within 24 hours. If there is no reply, the request is treated as accepted.

No. As long as the nameservers and DNS records do not change, the site and email keep working. Do not change NS until the transfer finishes. You may see a short inconsistency while changes propagate.

For generic extensions such as .com and .net, the transfer fee covers a one-year renewal. The expiry date moves forward by one year (for example, a name with 6 months left becomes 18 months). For .tr extensions, the transfer does not change the allocation period. The fee is a processing charge.

For generic extensions and for .tr, there is usually a 60-day transfer lock after the first registration or the last transfer. You cannot start a move before that period ends. Domains on hold (clientHold / serverHold) cannot be transferred either.

If very little time is left, a renewal may be required first. Names that have expired, or that are in the redemption period, usually cannot be transferred. Start the transfer before the expiry date.

Common causes: a wrong EPP code, the lock still on, a 60-day restriction, a missed confirmation email, or a rejection by the old company. After you fix it, you can try again. You can request a refund for a transfer that does not complete.

• Renew the EPP / authorization code
• Turn off Registrar Lock
• Check the 60-day lock and Hold status
• Complete the confirmation email (including spam)

Unlock it in the client area, get the EPP/authorization code, and start the transfer at the new company. For .tr, the application also uses an authorization code. Do not change nameservers unnecessarily until the new company finishes the process.

Yes. Each domain needs its own EPP/authorization code. You can place more than one transfer order from the cart. For .tr, you can also apply for more than one name. For a bulk move, you can ask support for help.