System Status

Service status is pulled live from the Uptime Kuma monitoring system. The summary box and the embedded status panel show the latest heartbeat results. Refresh the page for the current summary. For the full history, also see the status page at uptime.muvcloud.com.

Planned maintenance is set to a maintenance state in Uptime Kuma. The summary on this page then shows “Planned maintenance in progress.” Maintenance notices may also be sent by email or a client-area notification. Keep your account contact address up to date.

First check the status of the service on this page. If a general outage is listed, the technical team may already be working on it. If only your service is affected, check the domain, DNS, billing, and panel access, then open a support ticket. For an emergency, you can call.

1. Check the system status page.
2. Confirm the domain, DNS, and payment status.
3. Open a support ticket, or call us.

Check the system status page first. If there is no general outage, you can call, then open a support ticket from the panel (account number, service, and the time of the error). Do not share passwords on the phone or in the body of an open ticket.