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Frequently Asked Questions

Short answers about wire transfers, the payment reference, and international payments.

Which payment methods do you accept, and is VAT included?

We accept credit cards (Visa and Mastercard) and Turkish bank transfers (wire/EFT). Prices are listed in USD. The TRY switch in the top menu shows the amount at the current rate. VAT (KDV in Turkey) and invoice lines are shown clearly on the payment screen.

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I sent a wire or EFT. When is my payment processed?

After the receipt reaches us and is confirmed manually, the invoice is marked paid and the service is activated. Timing depends on business hours and bank volume. Send the receipt through the client area or a support ticket.

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What should I write in the transfer description?

Put your customer number or the invoice/order number in the transfer description. Account name: Revive IT Solutions LLC. Bank details are on the invoice and in the client area. A wrong or missing description can delay matching the payment.

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How do I pay from outside Turkey?

You can pay in USD by card from the client area. Bank details for a wire transfer are on the invoice and in the client area. Your bank’s fees are yours to pay. For a SWIFT or foreign-currency transfer, write to support first.

Was this answer helpful? Support ticket Billing and Invoices FAQ